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The Clipper Retail team are based out of our UKHQ and are always ready to provide excellent customer service for you. Below you can find out a bit more about our front-line sales team, and put a face to the name when you contact us in future:
Richard Napthine - Founding Director
When Richard Napthine founded the Clipper Retail business in 1977, his vision would lead to a revolution in the way retail labelling was done across the UK and Europe. Over forty years later, his company is still leading the market in label gun technology and expanding into new retail areas every day. Read more of Richard’s story here.
Russell Napthine - Sales Director
Russell is passionate about our products, and always strives to make sure you get the solution that works for you. Russell has been overseeing the Clipper Retail sales team since 1991 and is always looking for opportunities to improve our range and the service we deliver to you.
Chris Napthine - Operations Director
Chris has been heading up the Operational side of the business since 1995. With a background in Marketing and Communications, Chris is keen to put your CX at the heart of Clipper Retail.
Lee Goody - Sales Manager
Lee joined the Clipper Retail team in 2006, and now spearheads the Clipper Retail sales strategy from our UKHQ. Lee has an encyclopaedic knowledge of the Clipper Retail range and is always able to find the perfect products to match his customers’ needs.
Laurelle Napthine - Key Account Manager
Having joined the Clipper Retail team in 2016, Laurelle quickly established a reputation for providing first class customer service. Always looking to improve your experience, Laurelle goes the extra mile everyday to deliver the right products at the right price.
Sheena Marks - Customer Service Manager
Sheena has been with Clipper Retail since 2001 and is one of our longest serving team members. Sheena is well known across our customer base for her willingness to go above and beyond in delivering fantastic customer service. Sheena is often the first point of contact for many of our customers and is the go-to person for all your customer care needs.
Lynette Parry - Procurement Manager
Lynette joined in 2018 and has rapidly become an integral part of our front-line team. Lynette handles all aspects of the procurement process, ensuring the Clipper Retail range is kept updated and in stock.